FREQUESNTLY ASKED QUESTIONS ABOUT TRANSCRIPTS AND RELATED SERVICES

What exactly are these transcripts?

A transcript is an official record of a student’s academic record. It lists all the courses they have taken, the grades they received, and the credits they earned. Transcripts are usually issued by schools, colleges, and universities.

 

Yes, it is possible to send your legal transcripts to more than one place. Most schools and organizations that require transcripts will accept them by mail, fax, or electronic delivery. You can usually request that your transcripts be sent to multiple places at the same time.

How do I get a transcript?

  1. Find out who to contact.
  2. Gather your info.
  3. Complete the form.
  4. Pay the fee.
  5. Get your transcript.

What types of currencies and payment are accepted?

Accepted currencies: USD, EUR, GBP, JPY, CAD, AUD, CHF, CNY, INR, and more.

Common payment methods: Credit/debit cards, PayPal, bank transfers, cash, mobile payment apps, and sometimes cryptocurrencies.

How do I scan a large document?

  1. Place it on the scanner face down.
  2. Adjust settings like resolution and file format.
  3. Click “Scan” on the computer.
  4. If it’s too big, scan in parts.
  5. Merge parts using image or PDF software (if needed).
  6. Consider using a mobile scanner app as an alternative. Save the scanned document on your computer or cloud storage.

Do we ship to many addresses?

  1. Add items to cart.
  2. Proceed to checkout.
  3. Select “Deliver to multiple addresses”.
  4. Enter shipping addresses for each item.
  5. Place order.

Is it necessary to send a degree along with transcripts?

It depends on the institution or organization you are sending your transcripts to. Some institutions may require a copy of your degree, while others may only require transcripts. It is always best to check with the institution or organization before sending your documents.

How long will it take for my official transcripts to be processed?

The processing time for official transcripts can vary depending on the institution or organization that you are requesting them from. However, in general, it can take anywhere from 1 to 7 business days for official transcripts to be processed.

Can I send someone else to get my Transcripts?

Yes, you can send someone else to get your transcripts. Most schools and colleges will allow you to authorize someone else to pick up your transcripts on your behalf. The person you authorize will need to present a valid photo ID and a signed authorization form.

  1. Check the tracking number.
  2. Contact the institution or organization that issued your transcripts
  3. Contact the recipient of your transcripts. 
  4. Request a replacement transcript

Why do we ask for things to be clear?

We ask for things to be clear because it helps us understand without confusion. When information is clear, it’s easy to grasp, and there’s no uncertainty.

Do we ship around the world?

That depends on the company. Some companies ship all over the world, while others have more limited shipping areas. Check their website or call customer service to find out about their shipping rules. International shipping may involve extra fees and rules from customs.

How many sets do I need to get?

We recommend that you order 3 sets of your transcripts. The first set can be sent to the ECA body, the second set can be kept for your own records, and the third set can be kept with you in case you need to send it to a university later.

What is the process we follow?

Once we receive your application, we will review it and prepare the application package to be submitted to the university. The university may take 3-7 working days to review your documents and give us an expected date for when your application will be ready.

How do we send Electronic Transcripts to International Evaluation Agencies?

  • Check if your institution allows direct electronic delivery.
  • If not, use a third-party service or send via email.
  • Make sure the file format is PDF.
  • Include a cover letter with your name, contact info, and date of transcripts.
  • Proofread your transcripts before sending.

Do we provide the option of sending electronic transcripts to universities?

No, we do not provide the option of sending electronic transcripts to universities. We only provide the option of sending physical transcripts. This is because universities have different requirements for electronic transcripts, and we want to make sure that your transcripts are accepted by the university you are applying to.

How long does it usually take for a copy to be made?

The time it takes to make a copy depends on a few factors, such as the type of document, the number of pages, and the machine used to make the copy.

  • Type of document
  • Number of pages
  • Machine used

What kinds of papers do transcripts need?

  • Course Information (names, codes).
  • Grades or Marks for each course.
  • Credit Hours.
  • GPA or CGPA.
  • Academic Institution.
  • Degree Program.
  • Enrollment Dates.
  • Official Seal or Signature.
  • Contact Information.

Which ECA group should I choose if I want to move to Canada?

If you want to move to Canada, choose either World Education Services (WES) or International Credential Assessment Service of Canada (ICAS) for your Educational Credential Assessment (ECA). They are approved by Canadian immigration and will evaluate your foreign education for its Canadian equivalence.

WES/IQAS/ICAS/ICES what is the value of these forms?

WES, IQAS, ICAS, and ICES all evaluate foreign school qualifications so that they can be used in Canada. They help people who want to come to the country get jobs and go to school. Having a legal ECA report from one of these groups is a good way to show off your skills in Canada.

If I have lost one of the marksheets, can I still obtain the transcripts?

Yes, you can still obtain transcripts if you have lost one of your marksheets. You will need to contact your school or university and request a duplicate marksheet. They will be able to issue you with a new marksheet, which will be an official copy of your academic records.

How can I obtain duplicate marksheets or degree certificates?

  • Contact your school or university.
  • Request a duplicate marksheet or degree certificate.
  • Provide your name, date of birth, and the institution you attended.
  • Pay the fee.
  • Receive your new marksheet or degree certificate.

Is it possible to obtain my transcripts based on my degree since I don't have my marksheets available?

Yes, you can get your transcripts based on your degree even if you don’t have the individual marksheets. Transcripts include all your course grades from your degree program, so you don’t need the marksheets separately. Just contact your school and ask for the transcripts.

Can I upload my own degree to WES?

Yes, you can send WES (World Education Services) a copy of your own degree so they can evaluate it. When you apply for an Educational Credential Assessment (ECA) through WES, you will need to send in supporting papers, such as a copy of your degree award.

If you apply for an ECA, whose address should be on the transcript envelope?

If you apply for an ECA and need to send official transcripts, use the address provided by the evaluating organization. They will give you specific instructions on where to send the transcripts. Just follow their guidelines to ensure they receive your documents correctly.

Who will be the main applicant, and what will their benefits be? (Husband and wife)

The main applicant is the person who is applying for immigration on their own behalf. The spousal applicant is the person who is applying for immigration as a dependent of the main applicant.

In the case of a married couple, the main applicant is usually the person who has the strongest ties to Canada. 

The benefits of being the main applicant include:

  • You will be able to apply for permanent residency on your own behalf.
  • You will be able to sponsor your spouse and dependent children for permanent residency.
  • You will be able to work in Canada without a work permit.

What is the deadline for submitting the transcripts now that I've obtained my reference number?

The deadline for submitting your transcripts will depend on the program or institution you are applying to. It is always best to check with the program or institution directly to inquire about their specific deadlines.

My one course is recognized in WES but other course is not, what should I do?

If one of your courses is recognized by WES but another course is not, you can do one of the following:

  1. Check course descriptions for accuracy.
  2. Contact your school for more details.
  3. Appeal or request re-evaluation if available.
  4. Ask WES for clarification.
  5. Consult your target Canadian institution.
  6. Explore other evaluation options if needed.

My university only issues hard copies of transcripts. Is it possible to send them electronically?

yes, it is possible to send electronic transcripts to your university. However, you will need to check with your university to see if they accept electronic transcripts. If they do, you will need to follow their specific instructions on how to send them.

Here are some tips for sending electronic transcripts:

  • Make sure that your transcripts are scanned in high quality.
  • Save your transcripts as PDF files.
  • Encrypt your transcripts with a password.
  • Send your transcripts to the email address specified by your university.

How much time will it take to process my official transcripts?

Official transcripts can take different amounts of time to process based on the school or organization that gives them out. In some cases, it may take a few days to a couple of weeks to process and send out the transcripts.

Since I don't have my marksheets, is it possible to get my records based on my degree?

Yes, you can get your records based on your degree even if you don’t have your individual marksheets. Just request transcripts from your educational institution for your completed degree program.